Customers – YITH https://yithemes.com #1 Independent Seller of WooCommerce Plugins Tue, 02 Dec 2025 13:22:49 +0000 en-US hourly 1 https://yithemes.com/wp-content/uploads/2015/11/cropped-favicon4-65x65.png Customers – YITH https://yithemes.com 32 32 YITH FAQ for WordPress & WooCommerce https://yithemes.com/themes/plugins/yith-faq-plugin-for-wordpress/ https://yithemes.com/themes/plugins/yith-faq-plugin-for-wordpress/#comments Mon, 30 Jul 2018 13:05:05 +0000 https://yithemes.com/?post_type=product&p=958926
  • boost your store user experience and provide customers with clear information about payments, shipping, policies, etc. in an easy-to-use FAQ section;
  • create a page with the frequently asked questions and remove any doubt or objections your customers may have before buying a product;
  • create custom FAQs to show on the product pages and provide your customers with all the information they need to make an informed decision to purchase;
  • reduce the workload on your customer service team by allowing users to find the answers to their questions completely on their own;
  • boost your website indexing process by catching and using the search queries related to your shop and the products you sell.
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    YITH Advanced Refund System for WooCommerce https://yithemes.com/themes/plugins/yith-advanced-refund-system-for-woocommerce/ https://yithemes.com/themes/plugins/yith-advanced-refund-system-for-woocommerce/#comments Tue, 06 Jun 2017 08:45:52 +0000 https://yithemes.com/?post_type=product&p=821216
  • you will increase your customer satisfaction by offering a simple and quick refund policy;
  • you will enhance confidence in your customers who refer to the refund policy before purchasing;
  • you will reduce negative feedback thanks to a refund system that protects unsatisfied customers.
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    YITH WooCommerce Pending Order Survey https://yithemes.com/themes/plugins/yith-woocommerce-pending-order-survey/ https://yithemes.com/themes/plugins/yith-woocommerce-pending-order-survey/#comments Thu, 11 Feb 2016 16:12:40 +0000 https://yithemes.com/?post_type=product&p=778758
  • you will be able to recover most of the orders not completed by your customers;
  • you will know if there is a common reason for not completing the orders so as to correct possible errors or gaps in the purchasing process;
  • you will have the possibility to encourage users to complete their order by sending them a coupon valid for the purchase.
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    YITH WooCommerce Review for Discounts https://yithemes.com/themes/plugins/yith-woocommerce-review-for-discounts/ https://yithemes.com/themes/plugins/yith-woocommerce-review-for-discounts/#comments Fri, 18 Dec 2015 14:30:16 +0000 https://yithemes.com/?post_type=product&p=775732
  • You will easily and automatically receive good reviews from your users. Reviews are a powerful marketing tool to increase conversions and for your e-commerce to be renowned.
  • Thanks to the coupon, you will encourage users to place a new order on your e-commerce.
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    YITH WooCommerce Questions and Answers https://yithemes.com/themes/plugins/yith-woocommerce-questions-and-answers/ https://yithemes.com/themes/plugins/yith-woocommerce-questions-and-answers/#comments Tue, 30 Jun 2015 10:40:29 +0000 https://yithemes.com/?post_type=product&p=764750
  • You will increase your sales and reduce the number of abandoned carts by clearing those doubts that can interfere with the purchasing process directly from product pages.
  • You will reduce return and refund requests by giving further information about the product and offering your users a clear overview.
  • You will have an analysis tool related to questions your users ask more frequently or features they mainly search for on every product and information that need to be highlighted.
  • You will be able to encourage your users to take an active part in your e-commerce and to personally reply to questions related to products they have previously purchased (like on Amazon).
  • With a well-structured Q&A section, you will improve user- experience and reduce customer care work.
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    YITH WooCommerce Review Reminder https://yithemes.com/themes/plugins/yith-woocommerce-review-reminder/ https://yithemes.com/themes/plugins/yith-woocommerce-review-reminder/#comments Thu, 05 Feb 2015 16:15:30 +0000 https://yithemes.com/?post_type=product&p=760253
  • You will be able to increase the number of reviews on the products you sell improving your e-commerce image and renown;
  • You will be able to increase conversions by encouraging users to purchase thanks to positive reviews posted by satisfied customers (77% of users refers to reviews before purchasing);
  • By integrating it with YITH Review for Discount, you will get the maximum potential from your customers' reviews.
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    YITH WooCommerce Advanced Reviews https://yithemes.com/themes/plugins/yith-woocommerce-advanced-reviews/ https://yithemes.com/themes/plugins/yith-woocommerce-advanced-reviews/#comments Fri, 30 Jan 2015 08:37:35 +0000 https://yithemes.com/?post_type=product&p=757726
  • show products reviews to build trust: statistics show that 70% of online shoppers read an average of six customer reviews before making a purchase;
  • set up advanced reviews with multiple criteria (e.g. size, material, quality, etc.) and allow your customers to upload pictures and videos to make reviews more engaging and authentic;
  • get more reviews by sending automatic emails to your customers a few days after their purchase. You can send them a coupon or an exclusive discount to motivate them to leave a review and make another purchase from your store;
  • reward users who leave reviews with discount coupons when they reach certain goals (e.g. 25% discount for writing 10 reviews). This strategy will retain users and encourage them to make repeat purchases;
  • create a modern and attractive review section with a 100% mobile-friendly design inspired by large e-commerce stores: filters, image/video gallery, review voting, etc;
  • use shortcodes and blocks to display reviews on your store's homepage, landing page, or dedicated "Customer comments" page.
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